FAQs and Troubleshootings
This section provides you with answers to various frequently asked questions with the help of detailed How-to Guides. In addition, we assist you with our Troubleshootings to find and rectify errors.
Article Highlights
How-to Guides
With the following How-to Guides, we offer you answers to various frequently asked questions by providing detailed step-by-step instructions. Find out more a...
Deep Dive Guides
The following deep dive guides provided detailed knowledge about the usage of the LMS. Each article offers detailed detailed step-by-step instructions how to...
Troubleshooting Guides
Take a look at our troubleshooting guides if you encounter a problem. Here you will find useful help that will support you in finding the source of the error...
Article Overview
How-to Guides
- Create Super Users
- Configuring the LMS for Specific Environments
- Configuring the Learning Area
- Showing Metatags in Calendar Export
- Using Attributes for Conditions in Target Groups
- Recommended Courses
- Determining the number of attempts for a test
- CSV Skill Assignment Import
- Configuring the Log-off URL
- Displaying Forums in a Course
- Activating the Forgot Password Function
- Adding a Provider Logo for Courses
- Changing the Catalogue Search Settings
- Activating or Deactivating the Learning Progress Display
- Catalogue Structure
- Course Room Design
- Participant Conclusion Options for Courses
- Changing the Course Template of a Course
- Recommendation Engine Activation
- Creating a Sub-course
- QR Code for Course Enrolment
- Automatic Course Creation Workflow
- Course Specific Escalation Messages
Deep Dive Guides
- Target Group Creation
- Metadata on Tiles Configuration
- Time Zone Usage
- Reporting Overview
- Multi-Client Configuration
- External Courses Overview
- Enrolment Messages Overview
- Notifications Overview
- Business Unit (BU) Group Structures
- Enrolment form sets and Order data overview
- Scheduled 'Cron' Jobs Overview