Breadcrumbs

14.27 Risk Assessment

This section documents the number of changes to specific areas of the imc Learning Suite; along with a risk assessment. These changes include both enhancements and fixes to resolve known software errors. This risk assessment is general and does not assess a risk for a certain use case or scenario because this varies for each customer individually. Each change was checked according to the certified processes (ISO 9001:2008) of our development and QA department – at least two times before delivery. It is nevertheless recommended for customers to perform own testing of customer specific scenarios or use cases where changes could impact key scenarios.

Functional area

Risk of changes

High*

Medium

Low

Minimal

Core Modules

Catalogue Management





Course Management



3


Certificate Management



1


Compliance Management

1




Configuration Framework



1


Content Management



1


Dashboard Management





Elastic (Global) Search



3


Equivalence Service





Evaluation & Feedback





External Training Management





Global Workforce Framework





LTI 1.3 (Consumption)





Mobile Apps (iOS & Android)





Notification Engine


1

6


Open API (Web services)



1


Organisation Management



2


Process Management





Recommendation Engine





Reporting Engine



3


Report Designer





Social Learning





System texts





Testing & Assessment





Web-based trainings (SCORM, xAPI)





Add-on and Extensions

AVETMISS





Certified Credit Management





Channels





Effectiveness Check





Gamification Engine



1


On-the-Job Training





Resource and Capacity Management



1


Skills & Competencies


1

2


Task Management





Integrations and Connectors

LTI Provider





User Data Connector (.csv, SCIM)





Power BI Learning Analytics





Org Structure Connector





Single Sign-On





3rd Party Content Providers





Virtual Classrooms



2


Meazure Learning Connector





Payment Gateway Connectors





System-wide

Clearances





Design / UX


1

2


Other



1


Technical

Other



7


Security

Improvements


1

1


Total issues:

1

4

38


High Risk Change Notes:

Compliance Management: Buffer Days per Template
Any change relating to Recertification is considered high risk. Before making any changes to Recertification configuration in Production, it is highly recommended to first test in a Stage environment.