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14.26 Risk Assessment

This section documents the number of changes to specific areas of the IMC Learning Suite; along with a risk assessment. These changes include both enhancements and fixes to resolve known software errors. This risk assessment is general and does not assess a risk for a certain use case or scenario because this varies for each customer individually. Each change was checked according to the certified processes (ISO 9001:2008) of our development and QA department – at least two times before delivery. It is nevertheless recommended for customers to perform own testing of customer specific scenarios or use cases where changes could impact key scenarios.

Functional area

Risk of changes

High*

Medium

Low

Minimal

Core modules

Catalogue Management

Course Management

1

8

1

Certificate Designer

Compliance Management

Configuration Framework

1

Content Management

1

Dashboard Management

3

Equivalence Service

Evaluation & Feedback

External Training Management

1

Global Search

1

Global Workforce Framework

LTI 1.3 (Consumption)

Mobile Apps (iOS & Android)

Notification Engine

1

3

Open API (Web services)

Organisation Management

1

Process Management

Recommendation Engine

Reporting Engine

2

2

Report Designer

Social Learning

System texts

Testing & Assessment

1

1

Web-based trainings (SCORM, xAPI)

Add-on and Extensions

AVETMISS

Certified Credit Management

2

Channels

1

Effectiveness Check

Gamification Engine

On-the-Job Training

1

Resource and Capacity Management

Skills & Competencies

1

1

Task Management

Integrations and Connectors

LTI Provider

User Data Connector (.csv, SCIM)

Power BI Learning Analytics

Org Structure Connector

Single Sign-On

3rd Party Content Providers

Virtual Classrooms

1

1

Meazure Learning Connector

Payment Gateway Connectors

System-wide

Clearances

Design / UX

Other

1

Technical

Other

1

1

Security

Improvements

1

Total issues:

3

8

26

3

High Risk Change Notes:

  • Easy Course Creator User List
    Higher risk due to two considerations. Firstly is that the ECC currently utilises an older Angular version and code that has been reused from the catalogue for the filters; this could potentially lead to regressions. Secondly, there are several pages and fields where users can be added that share the same API, but the enhancement was only done for the participants step; E.g. not for adding an Administrators or Tutors.

  • SunEditor replaces CKEditor
    Higher risk as the code had to be written new for the SunEditor and also due to number of different areas to be implemented.

  • Springboot Version Update
    This was a large technical task to bring Task List Management (TLM) to the latest Springboot version. This is widely uses and there is risk of effecting many functionalities unintentionally. There has been large amounts of testing, but not all test cases are known or tested.

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