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14.24 Risk Assessment

This section documents the number of changes to specific areas of the imc Learning Suite; along with a risk assessment. These changes include both enhancements and fixes to resolve known software errors. This risk assessment is general and does not assess a risk for a certain use case or scenario because this varies for each customer individually. Each change was checked according to the certified processes (ISO 9001:2008) of our development and QA department – at least two times before delivery. It is nevertheless recommended for customers to perform own testing of customer specific scenarios or use cases where changes could impact key scenarios.

Functional area

Risk of changes

High*

Medium

Low

Minimal

Core modules

Catalogue Management



2


Course Management



5


Certificate Designer


1



Compliance Management





Configuration Framework



1


Content Management





Dashboard Management

1




Equivalence Service





Evaluation & Feedback





External Training Management





Global Workforce Framework





LTI 1.3 (Consumption)





Mobile Apps (iOS & Android)





Notification Engine



1


Open API (Web services)





Organisation Management





Process Management





Recommendation Engine





Reporting Engine





Report Designer





Social Learning





System texts





Testing & Assessment





Web-based trainings (SCORM, xAPI)





Add-on and Extensions

AVETMISS





Certified Credit Management





Channels


2

3


Effectiveness Check





Gamification Engine





On-the-Job Training





Resource and Capacity Management





Skills & Competencies



1


Task Management


1

1


Integrations and Connectors

LTI Provider





User Data Connector (.csv, SCIM)


1



Power BI Learning Analytics





Org Structure Connector





Single Sign-On





3rd Party Content Providers



1


Virtual Classrooms





Meazure Learning Connector


1



Payment Gateway Connectors



1


System-wide

Clearances





Design / UX



2


Other





Technical

Other



1


Security

Improvements





Total issues:

1

6

18


High Risk Change Notes:

Dashboard Management:
Any updates to the learner Bookshelf function is generally considered high risk in terms of the current design and factoring.