Certification Sets
More complex Certifications that require minimum points or hours to be attained in multiple areas can be achieved by combining multiple Certifications into a Certification set. This "meta-certification" can be assigned to existing certifications of the same type if the following conditions are met:
Certification sets like Certifications are assigned to users, but can not be assigned to learning objects. Certification sets are assigned to staff via the Staff Pool functions with any individual certification periods set. Staff members can track their progress towards completing minimal required points or hours via the “Job profiles and skills” menu or a “Certification Set” panel on the learner dashboard.
Functions for Certification Sets
New
The Certification set creation process is quite simple as there are few settings select. One difference when creating Certifications compared with other objects is that once saved, many settings will no longer be editable; therefore, selecting the right combination of settings from the beginning will be important.
The fields and settings for Certification sets are explained below:
Status: Only “Active” Certification sets will be selectable to assign to users.
Duration is months: Defines the period of time a learner is to complete the training requirements; e.g. 12 months from assignment or common start date.
Certification format: Progress towards the Certification set can be tracked through Points or Hours and only Certifications with matching formats can be selected.
Start Date Type: Determines the common time frame for all learners (e.g. 01.01. - 31.12.).
Type of reset: Determines what happens at end of the certification period. Options are to Not reset, Always reset, or Only reset if fulfilled.
Certification ID of the user: Select personal attributes can optionally be used. For IDD the use of IDD_AGENT_ID attribute allows learner to take points/hours with them if they leave.
Day of the month: If “Start date” is selected as “Common start date” it allows setting the day of the month.
Month of the year: If “Start date” is selected as “Common start date” it allows setting the month of the year.
Name: Visible to all users in all views.
Description: Visible to all users in all views including to the learner view.
Assignment (tab): When clicking “Add” only Certifications with matching formats, durations and assignment types will be selectable.
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DeleteHints & Tips
Certification sets is a licenced feature that must be purchased and then activated by an imc consultant or support agent.
If a desired Certification is not available to be added via the “Assignment” tab check the Certification is Active and has matching settings to the Certification Set.
The “Certification Set” panel provides a great overview that indicates achieved points or hours in comparison to elapsed time of the certification period. As it is likely not all users will be assigned a Certification, when adding the panel to a dashboard ticking the “Hide empty panel” checkbox will ensure only users who have an assigned Certification will see the panel.