Technical Setup

This document describes the services provided by the imc project team as part of the technical setup of an implementation project for the Learning Management System (LMS) imc Learning Suite. The technical setup includes various technical and organisational services that are necessary for the installation and technical operation of the software - both in the cloud and for on-premises installation.

This service description covers the various work packages contained therein, which are considered in relation to the following aspects:

• Description of the services to be provided by the imc project team as part of the technical setup. It also describes additional options that may be provided as additional services within the scope of the implementation project.

• Description of competences and responsibilities, which are partly on the part of imc and partly on the part of the customer.

• Description of procedure, process, and time dependencies for the technical setup, so that a transparent view of the individual steps is possible for all participants.