Channel Configuration

To be able to use the feature appropriately, it is necessary to perform various configurations.

Steps to Configure “Channels”

1. License needs to be activated to use channels

2. Navigation entries for learners and administrator need to be created so that every target group can access channels. If the easy media upload should be used, the “Channel content” navigation entry needs to be created in addition.

3. Configuration of “New” flag to define how long a hint for new or updated content is shown to the learner

4. Configuration of channel notifications to define about which events learners should be notified

Steps to Provide a Channel for Learners

1. Create a new channel to be used as a container for the contents

2. Check clearance of the channel to be sure that learners can see the channel

3. Create new section (optional) to be able to structure the channel even more

4. Manage content to add media or topic-related courses

5. Promotion of channels in courses and learning paths (optional) to engage user to also check out the channels

6. Define automatic subscription of a channel (optional) to reach the pre-defined group of users

7. Set channel specific notifications (optional) if the standard setting shouldn’t be used

Steps to Configure Channels “Easy Media Upload”

1. Content creators need to have access to the navigation entry “Channel contents” to be able to to create and save media.

2. Check clearances for “Channel contents”, Content creators need to have at least the right “Edit” for the channels they are working on.

3. Configure “Easy media upload” in client administration to enable the functionality per client and define the desired media types to be used.

4. Check clearances for media types: Content creator needs at least “View” rights for the media type specified in clients manager for the upload.

5. Check or adapt the file formats which should be used for the easy media upload to make sure the right ones are configured

6. Check or adapt the upload size of files if you want to limit the upload size of files to a certain size or leave the size open

7. Ensure that the platform URL is configured as it is needed to construct proper URL’s

Configuration Troubleshooting

Default Client & Platform URL

Furthermore, the following two settings are crucial. While they are not directly linked to Channels, they are still essential for ensuring that Channels function properly.

Default Client

For Channels, it is important to configure the default client, which should always be specified.

Platform URL

The public URL in the platform section also always has to be specified.