14.29 Risk Assessment

This section documents the number of changes to specific areas of the imc Learning Suite; along with a risk assessment. These changes include both enhancements and fixes to resolve known software errors. This risk assessment is general and does not assess a risk for a certain use case or scenario because this varies for each customer individually. Each change was checked according to the certified processes (ISO 9001:2008) of our development and QA department – at least two times before delivery. It is nevertheless recommended for customers to perform own testing of customer specific scenarios or use cases where changes could impact key scenarios.


Functional area

Risk of changes

High*

Medium

Low

Minimal

Core modules

Catalogue Management





Course Management



2


Certificate Designer





Compliance Management





Configuration Framework





Content Management


1



Dashboard Management



2


Elastic (Global) Search


1

5


Equivalence Service





Evaluation & Feedback





External Training Management





Global Workforce Framework


1

1


LTI 1.3 (Consumption)





Mobile Apps (iOS & Android)





Notification Engine


1



Open API (Web services)



1


Organisation Management



1


Process Management



3


Recommendation Engine





Reporting Engine



2


Report Designer





Social Learning





System texts





Testing & Assessment


1



Web-based trainings (SCORM, xAPI)





Add-on and Extensions

AVETMISS





Certified Credit Management



1


Channels

1

1

1


Effectiveness Check





Gamification Engine





On-the-Job Training





Resource and Capacity Management





Skills & Competencies



3


Task Management





Integrations and Connectors

LTI Provider





User Data Connector (.csv, SCIM)





Power BI Learning Analytics



2


Org Structure Connector





Single Sign-On



1


3rd Party Content Providers





Virtual Classrooms





Meazure Learning Connector





Payment Gateway Connectors


1



System-wide

Clearances





Design / UX



2


Other





Technical

Other

1


3


Security

Improvements





Total issues:

2

7

28


High Risk Change Notes:

  • Bulk Enrolment Optimisation
    This was a large update to the core enrolment for enrolment and sending of enrolment messages. There is a risk that some systems with custom codelines may face failures when compiling/building due to these changes. Testing of enrolments and subsequent receiving of enrolment messages is very important.

  • Channels new Cron Jobs
    This update is part of performance enhancement introduced to reduce database load for Channel queries. Not creating the new cron jobs in the Scheduled jobs function will result in Channels notifications no longer sending.