AI Translations

The AI translation feature enables content owners to effortlessly translate text fields into multiple languages with one click. It ensures consistent multilingual support by leveraging AI-powered translations directly within the system. Users can review and refine the translation manually before saving.

Translate Button Availability 

The Translate button should be available for the administrative language under text fields that support multiple languages:

• Text area meta tags 

• Text field meta tags  

Obejct Where the Translate Button is Available  

The Manager tab of the following learning objects:

• Course types 

• Course templates 

• Courses 

• Learning path types 

• Learning path templates 

• Learning paths 

• Media types 

• Media 

What Services / Third-Party Providers are Involved? 

The service relies on external AI providers, with Microsoft AI Translator Service being the primary provider for the initial versions.

Does the Translator Keep my Data?  

 Translator doesn’t persist customer data submitted for translation: 

Text translation processes customer data at rest and does not store customer data.

Workflow

1. Go to client administration to activate the usage of AI

2. Navigate to the Courses manager, click the desired course and select “Edit”

3. You are redirected to the course “Description” tab

4. Make sure that the course has more than one language activated ,otherwise select the “Languages” tab and add the languages in which the translation should be performed

Translation Behavior & Scope

1. Translated Languages: Languages marked with the status "Translated" on the "Languages" tab are excluded from AI translation requests, so existing content is not overwritten.

2. Overwriting Behaviour: Clicking "Translate" updates the fields of every target language not marked "Translated" with newly generated AI text, replacing any existing text in those fields.

Title Translation

1. Type the title of the course

2. Localize the “Translate button”
   

   

3. Click on “Translate”

4. Translation will be processed

5. Page will scroll automatically to the first translated title

6. Check the translations of the titles for all available languages

7. Save the changes

Course Description

1. Type the description of the course

2. Localize the “Translate button”

6. Click on “Translate”

7. Translation will be processed

8. Page will scroll automatically to the first translated description

9. Check the translations of the titles for all available languages

10. Adjustments can be made if needed.

11. Save the changes

Feedback on Translated Text

The feedback feature is designed to allow admins to provide feedback (thumbs up or thumbs down) on AI-translated text. This functionality enables admins to decide if the new AI translation feature meets their expectations.

Under each translated text, feedback options are displayed:

• Thumbs up- for positive feedback

• Thumbs down- for negative feedback/ improvements needed

Selecting thumbs up sends the feedback immediately without further action.

Selecting thumbs down triggers a modal in which the experience with the translation service can be explained.

After the feedback is submitted, a confirmation message is displayed: "Thanks for your feedback!"

Notes

Limitation

• Manual Status Updates: the translation status on the "Languages" tab is not set to "Translated" automatically once an AI translation completes. The status is updated and saved manually once the translation has been reviewed and approved.