AI Translations

The AI translation feature enables content owners to effortlessly translate text fields into multiple languages with a single click. It ensures consistent multilingual support by leveraging AI-powered translations directly within the system. Users can review and refine the translation manually before saving. 

Translate Button Availability 

The Translate button should be available for the administrative language under text fields that support multi-language: 

• Text area meta tags 

• Text field meta tags  

Obejct Where the Translate Button is Available  

 Manager tab of the following learning objects: 

• Course types 

• Course templates 

• Courses 

• Learning path types 

• Learning path templates 

• Learning paths 

• Media types 

• Media 

What Services / Third-Party Providers are Involved? 

The service relies on external AI providers, with Microsoft AI Translator Service being the primary provider for the initial versions 

Does the Translator Keep my Data?  

 Translator doesn’t persist customer data submitted for translation: 

 Text translation processes customer data at REST and doesn’t store customer data.  

Workflow

1. Go to client administration to activate the usage of AI

2. Navigate to the Courses manager, click the desired course and select “Edit”

3. You are redirected to the course “Description” tab

4. Make sure that the course has more than one language activated ,otherwise select the “Languages” tab and add the languages in which the translation should be performed

Title Translation

1. Type the title of the course

2. Localize the “Translate button”
   

   

3. Click on “Translate”

4. Translation will be processed

5. Page will scroll automatically to the first translated title

6. Check the translations of the titles for all available languages

7. Save the changes

Course Description

1. Type the description of the course

2. Localize the “Translate button”

6. Click on “Translate”

7. Translation will be processed

8. Page will scroll automatically to the first translated description

9. Check the translations of the titles for all available languages

10. Make adjustments if needed

11. Save the changes

Feedback on Translated Text

The feedback feature is designed to allow admins to provide feedback (thumbs up or thumbs down) on AI-translated text. This functionality enables admins to decide if the new AI translation feature meets their expectations.

Under each translated text, feedback options are displayed:

• Thumbs up- for positive feedback

• Thumbs down- for negative feedback/ improvements needed

Clicking on thumbs up will send the feedback immediately without further action.

Clicking on thumbs down will trigger a modal, where the user can explain his experience with the translation service.

After the feedback is submitted, a confirmation message is displayed: "Thanks for your feedback!"

Limitations / Out of Scope

• The Language translation status of the language (in Languages tab) is not considered when translating a field and it’s not updated when the translation is complete.

• When initiating a translation request (by clicking on the Translate button) all respective fields are filled with their corresponding translated text. If these fields already contain text, then it is replaced.